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AI live chat for your website

AI answers your live chat. You step in from Telegram.

Add one chat to your website. The AI replies to every visitor instantly from your own pages, while you watch each conversation live and take over from Telegram or the web inbox — WhatsApp coming soon.

Free · no signup

Example conversation: a visitor asks about a room for Friday, MivoChat answers from the hotel pages, and a question is handed to the team on Telegram.

Built by the team behind

SeatPlanning and MivoChart

A shorter route to helpful

Three small steps. A calmer inbox.

Start with answers from your site. Add a chat when you're ready.

01site script
03reply channels
14days free

Step 01

Start with your website

MivoChat reads the service, pricing, and contact pages you already use to answer questions.

Step 02

Choose where replies go

Connect Telegram or use your web inbox (Slack is in beta). Your team can take over any conversation.

Step 03

Add chat in one step

Paste a small code snippet. WordPress, Shopify, Webflow, and custom sites all work.

Made to fit real life

Useful answers. A person close by.

A good first reply feels helpful. A good handoff feels easy.

Grounded in your pages
Your knowledge

Answers that know your business.

Pages about your services, prices, and policies become a useful starting point for every reply.

Your pagesMivoChatHelpful answer
Human handoff

When it needs you, it finds you.

Context travels with each conversation into a Telegram topic, the web inbox, or a Slack thread (beta).

Telegram topicSlack thread (beta)Web inbox
Your opening hours

The doors can close. Answers stay open.

Set the hours for your team. Outside them, visitors still get a clear response and a way to reach you next.

A clear answer, even after close
Many languages

Speak their language. Keep yours.

Visitors write naturally. Your team can read and reply in the language they already use.

¿A qué hora?What time?

Your team's inbox

The right conversation, in the right place.

A Telegram topic (or a Slack thread, in beta) for every visitor. Context, page URL, AI answer, and source stay together while your team takes over.

  • Telegram: one topic per conversation in your support group.
  • Slack (beta): one thread per conversation in your support channel.
  • Web inbox: reply from the dashboard whenever you prefer.
See how Telegram replies work

MivoChat inbox

One conversation, full context

Team replied
Visitor · willowhouse.com/rooms

Could we check in early on Friday?

AI answer + source attached
M

Maria from Telegram

Let me check with housekeeping and get back to you.

Telegram topic Slack thread (beta) Web inbox

Simple pricing

Start small. Grow when ready.

Every plan includes replies from the channels you use.

Compare all plan details

Trial

14 days free with one site.

$0for 14 days

Up to 100 customer questions answered each month

1 website · 2 team members

Replies from Telegram or the web inbox · Slack beta by request

Starter

Popular

For one small business website and inbox.

$29/ month

Up to 1,000 customer questions answered each month

About 1,000 answered questions, with a real person stepping in when needed.

1 website · 3 team members

Replies from Telegram or the web inbox · Slack beta by request

Paid billing is coming soon.

Pro

For several locations or a busier team.

$99/ month

Up to 10,000 customer questions answered each month

More room for several websites and a busier inbox.

5 websites · 10 team members

Replies from Telegram or the web inbox · Slack beta by request

Paid billing is coming soon.

Every plan has a monthly limit on automatic answers. Billing is coming soon; you can start the free trial today.

Questions, answered

Frequently asked questions

Where is my data stored and processed?

Your workspace data is stored in the EU (Frankfurt). To write a reply, the relevant message and docs text is sent to Anthropic, which provides Claude AI. Replies relayed to Telegram or Slack are stored there too; Slack connections are currently in beta and require access.

Is my data used to train AI models?

Your data is not used to train AI models — MivoChat uses Anthropic's API under commercial terms that don't allow training on it.

Can I export or delete my data?

You can delete your account and its data from Settings. Need an export? Email hello@mivochat.app.

What happens when the AI is unsure?

It says when it does not have a reliable answer and can hand the conversation to your team. It uses your connected inbox so a person can take over.

Which AI does MivoChat use?

MivoChat uses Anthropic's Claude AI. Answers are grounded in your own knowledge pages.

Can visitors write in another language?

Yes. Automatic translation lets your visitor write in German, for example, while your team reads and replies in English.

How do I install the chat?

Paste one script tag into your site. It works with HTML, Next.js, WordPress, Webflow, Shopify, and other platforms.

What happens when the AI reaches its limit?

AI replies stop at your plan's monthly limit, so there are no surprise bills. When the limit is reached, conversations go to your team.

When are paid plans available?

Stripe billing is coming soon. You can start signup and use the 14-day trial now.

Give every visitor a clear next step.

14 days free with one site. Set up your docs, connect your team, and see what customers ask.